Help! Help me! Help me! Help!
Help me! Please help me! Help me!
General Help & Tips
How do I…
I just signed up. Now, what can I do with this thing?
The site’s main page -- the one you see right after you log in -- is what we call “The Grid.” Here you’ll find a list of every television show that casts in Los Angeles, its production status and its complete casting staff. Different people do different things with this info:
RESEARCH: Find which shows are actively
casting today, see all the shows cast by one particular person, check
out all the shows on a specific network, learn the premise of a new show,
or link to a show’s official website…. Use, sort and display
the information in the way that best suits your needs. And who doesn’t
MAILING LABELS: Select the names you
want and click PRINT. Done. Labels addressed only to the people you want,
when you want them.
AUDITION PREP: Brush up on the names of all the other people in the office before you go in to meet someone. Know everything you can about their show. Knowledge is power.
Where do you get your information?
Our research staff verifies our information directly from its primary source. Which means a lot of time on the phone calling production and casting offices and waiting (politely) for people to get back to us. But we think it's worth it.
What about info on film projects?
Right now all of our attention is on providing the most complete and up-to-date information available on the ever quickly changing wonderful world of television. Covering the immense world of film would, quite frankly, spread us too thin and you would end up getting lousy info. And who wants that. (But we hear you, and we’re working on it….)
What about reality shows?
Nope. This site is for actors.
Yep. Thank you.
What’s the best way to contact the CastingAbout office?
We live to serve. Reach us at email@example.com.
How Do I ... ?
How do I find a specific person?
Use the CastingAbout search box at the top of The Grid.
Type in a first name such as "Steve" and you'll find all the
Steves (including shows with "Steve" in the title). For more,
see SEARCH HELP & TIPS.
How do I see the current casting address for a show?
From The Grid, click the show name to see details on that show. The mailing address appears on this screen.
How do I learn more about a show?
From The Grid, click the show’s name. This takes you to the Details Page which includes a show summary, Web site link, mailing address, and names of casting staff associated with that show.
How do I find the other shows a person works on?
Type that person’s name in the search box. See
SEARCH HELP & TIPS.
How do I sort The Grid to show more specific lists?
There are several ways to customize The Grid...
To list only a specific TYPE of show, choose one from
the Type Menu located at the very top of the Shows column:
To list only shows of a certain production status, choose one from the Status Menu also at the top of the Shows column:
How do I return The Grid to its full listing of all shows?
Click the SHOW FULL GRID button in the upper left corner
of THE GRID page.
How do I display only currently casting shows (or only on hiatus, ordered or cancelled)?
Choose from the Show Status drop down box in the upper left of the grid (blue bar). The list of shows will update to show only those you’ve selected.
How do I send CastingAbout information I’ve discovered about a show or person?
If you’ve got information we can use, let us know. If you find a mistake, tell us (and let us know where you got the info). We verify everything before publishing it to the site, so updates may take a few days.
How do I modify my information or cancel my subscription?
Click the "Edit My Stuff" link in the upper right corner of the screen. You can update your e-mail address, password, username, or real name. You can also update PayPal payment information or cancel your subscription from this screen.